Shipping, returns and pickups
Package shipping
In the case of shipments, the amount of shipping costs will be added to the total price of the order. If it is an order for several products, we will try to group them in a single shipment, whenever possible and if this does not delay the delivery.
The final shipping cost is provided to the customer in the purchase process, at the time of confirmation of data, and always before confirming your purchase. This amount includes the applicable Value Added Tax (VAT), we are currently working with Corre Express within 24/48 hours
Cancellation and Returns
Orders can be canceled at no cost before the shipment becomes effective. If we receive cancellation notice once the package is sent, we will consider it a return.
If you decide to exercise your right of withdrawal, you must send the product through the same channel that received it and in perfect condition. Returns can be made up to 7 business days from receipt of the product, as long as these have not been opened or used and retain, where appropriate, the original seal or packaging. This will not be applicable to the sale of articles that can be reproduced or copied immediately as the articles included in article 102 of the General Law for the Defense of Consumers and Users.
In the event of a return, shipping costs are borne by the customer. Naturally, those returns that result from our own error or from a defect are excluded from this assumption. of the product served. In that case, The Library undertakes to exchange the defective product for another and will be responsible for the return and shipping costs. If the change could not be made, the amount will be refunded.
Pickups
It is possible to pick up the order at La Librería, within the established schedule and provided confirmation has been received that it is available and advance payment has been made.