1. Nature of the contract
Through this web portal, the client (being understood as any natural or legal person) may acquire the different products offered by Libreria Tartessos (hereinafter, "The Library"). In those products for which the Library does not have stocks at that time, its intervention will be limited to channeling the client's request to the distributor and, in the event that the existence of the product requested by the customer is confirmed by the distributor, this You can start the process for the acquisition of said product through this web portal based on the established terms and conditions.
2. Register as a customer
It is essential to register on the web as a client to:
-change the account access password.
- check the status of pending orders.
- consult or modify your personal data.
It is not necessary to register as a client to:
-buy.
To register as a customer you must fill in the registration form, in the section "My account" (accessed in the upper right, in the main menu), or at any time when you are asked for identification of access ('Login' page).
Your email address and password are the details that identify you as a customer. If you have forgotten your password, select the corresponding option and we will send it to your mailbox.
You can modify your personal data (change of address, email, ...) or change your password by entering from the same option "My account" in the main menu. If you place an order, the data you had registered at that time will be taken into account for that order.
3. How to buy
The language in which the contract between La Librería and the Client will be perfected is Spanish.To purchase it is not essential to be registered as a customer. From the descriptive page of the product, after pressing the “add to cart” button, you can access a form with all the information about the shipping and payment options. Once the purchase is formalized, your registration data will be those taken into account for the formalization of the purchase, from which an electronic document will be generated that will be filed by the Library, not being accessible, although you can access the status of your order. Any error in the introduction of your data must be corrected before the purchase is formalized. If they are detected immediately after they have been formalized, they should immediately contact La Librería to report this incident.
The titles that appear in our database correspond to books that have been discharged at some time in our library, the data that we provide those referred to at that time.
Therefore, those titles that are not of "immediate availability" (book "not available"; book "sold out") the information on availability and price will be provided by the distributor, limited The Library to channel the customer's request before the distributor. Once the existence and price of the product have been confirmed by the latter, the customer will be informed by email so that, where appropriate, they proceed to start the purchase procedures through this website.
The prices indicated on our website include VAT (Value Added Tax).
4. Acknowledgment of receipt
Once the purchase is formalized, you will receive mail within 24 hours after the formalization, where the purchase details are specified.
5. Payment method
You You can choose the payment method among the different options indicated in the purchase process. To do this you must access the “shopping cart” and choose from the drop-down menu, which of the different forms of payment is the one you want.For more information here
6. Billing and shipping data
By default, the shipping and billing information are those that appear in the customer registration form. Billing information will only need to be entered if they are different from shipping.
7. Shipping
In the case of shipments, the amount of shipping costs will be added to the total price of the order. If it is an order for several products, we will try to group them in a single shipment, whenever possible and if this does not delay the delivery.
The final shipping cost is provided to the customer in the purchase process, at the time of confirmation of data, and always before confirming your purchase. This amount includes the applicable Value Added Tax (VAT).
8. Pickups
It is possible to pick up the order at La Librería, within the established schedule and provided confirmation has been received that it is available.
9. Delivery of the order and invoice.
The Library will deliver the corresponding invoice to the customer at the time the order is delivered. For national shipments, the shipment of the order will be made within 7 business days from the formalization of the purchase.
10. Security and confidentiality
Transmissions of all personal data are made through SSL (Secure Socket Layer), a system that guarantees the confidentiality of the data sent. The personal data requested are always strictly necessary. The Library undertakes not to give them any other use than the one agreed upon and not to assign them or sell them to third parties under any circumstances. This data is stored in the La Librería database. The customer can access them at any time, from the same website, to modify them.
11. How to check the status of an order
To check the status of your pending orders you have to enter the option "my account" in the upper right of the main menu. After logging in (‘Login page’) you can access your order page, where you will find the pending titles sorted by order date and an indication of the order status.
12. Cancellations and withdrawal
Orders can be canceled at no cost before the shipment becomes effective. If we receive cancellation notice once the package is sent, we will consider it a return.
If you decide to exercise your right of withdrawal, you must send the product through the same channel that received it and in perfect condition. Returns can be made up to 7 business days from receipt of the product, as long as these have not been opened or used and retain, where appropriate, the original seal or packaging. This will not be applicable to the sale of articles that can be reproduced or copied immediately as the articles included in article 102 of the General Law for the Defense of Consumers and Users.
In case of the return, the shipping costs are borne by the customer.Naturally, those returns that are derived from an error of ours or from a defect of the product served are excluded from this assumption. In that case, The Library undertakes to exchange the defective product for another and will be responsible for the return and shipping costs. If the change could not be made, the amount will be refunded.
13. Applicable Jurisdiction
In the event that any conflict or discrepancy arises in the interpretation or application of these contractual conditions, the Courts and Tribunals that, where appropriate, will be aware of the matter, will be those established by the applicable legal regulations in matters of jurisdiction competent, in which it is treated, in the case of final consumers, to the place of fulfillment of the obligation or to the address of the buyer.
All this without prejudice to the Client's ability to attend the Consumer Arbitration Board of his demarcation.
In the case of a sale made by a company, both parties submit, expressly waiving any other jurisdiction, to the Courts and Tribunals of Rota (Cádiz) (Spain).